The Enid News and Eagle, Enid, OK

State, national, world

February 8, 2010

Toyota’s once-golden resale value gets dented

CHICAGO — Toyota owners looking to trade in their cars have little reason to sing the carmaker’s old ad slogan, “I love what you do for me — Toyota!”

Recalls and a bungled response to safety questions are putting a dent in the resale values of their cars. For years, Toyotas have been praised both for high quality and maintaining their worth. These days, the Toyota in your garage is no longer like money in the bank.

Some dealers are refusing to accept Toyotas for trade, while others are paying considerably less than they did just two week ago. Kelley Blue Book has dropped the value of recalled Toyotas by as much 3 percent. The auto research Web site Edmunds.com estimates resale or trade-in values could fall up to 10 percent in the short term.

The decline will likely continue as long as uncertainty and defects continue to shadow the world’s No. 1 carmaker.

Toyota Motor Corp. has so far recalled more than 7 million cars in the U.S., Europe and China over a sticky accelerator and floor mats that can get caught in the gas pedal. Its prized Prius hybrid — which is partially powered by electricity — is under investigation for momentary brake failure. The company is expected to announce its plan for fixing that model this week.

Kelley, which two months ago named Toyota the best brand for resale value, says recalled models are now worth $200 to $500 less per car. Another cut of the same magnitude is planned as soon as the coming week unless the recall controversy abates and demand for Toyotas stops declining, Kelley spokeswoman Robyn Eckard says.

Similarly, since the first recall for sticky accelerator pedals on Jan. 21, Edmunds’ estimate for the trade-in value of a 2009 Toyota Camry has fallen by 4 percent to 6 percent to $13,967 while the 2009 Toyota Corolla has declined 6 percent to $11,233.

“My advice to a consumer would be ’If you don’t have to trade one in, wait,”’ says Michelle Krebs, senior analyst for Edmunds. “Values will stay down for a bit. But Toyota’s got really strong brand equity.”

The news has unnerved more than a few consumers who had viewed Toyota as a bulletproof brand for quality.

Laura Benin, 34, of New York City chose a 2009 Corolla for her first car purchase a year ago because of Toyota’s stellar reputation. Now she’s reluctant to drive her car even after the potential acceleration problem is fixed, but knows this is a bad time to try to sell it.

“It’s a little bit scary to think the car with the greatest reputation for safety is in the situation it’s in now,” she says.

Those who are anxious to sell without waiting for a value rebound can turn to the Japanese automaker’s rivals. GM, Ford and Chrysler all have announced similar programs that involve offering $1,000 in incentives to Toyota owners who buy their vehicles.

Car dealers are also facing uncertainty.

At River Oaks Chrysler-Jeep in Houston, general manager Alan Helfman told his used car manager to knock 30 to 40 percent of the book value off any recalled Toyotas or Prius hybrids traded in.

“You’ve got to get them fixed,” he said. “You’ve got to take them in at greatly reduced value.”

Chuck Eddy, a Chrysler dealer in Youngstown, Ohio, said he’s heard of other dealers refusing to take recalled Toyotas in trade, but said he’ll still take them at reduced values.

Two auction houses, where dealers sell trade-ins if they decide not to keep them, have told his dealership that they won’t take recalled Toyotas due to legal liability fears. Eddy says customers are nervous about buying Toyotas and the auction houses have further limited his resale options.

Despite the problems, many drivers appear to be sticking with the brand, however uneasily. Leasetrader.com, which acts as matchmaker between buyers and sellers of car leases, says that of several thousand people on a waiting list to take over Toyota leases, fewer than 30 have canceled.

American drivers pushed Toyota’s reputation to an unrealistically high level and now a natural adjustment will occur that benefits Ford and General Motors, says John Wolkonowicz, a senior auto analyst for North America at IHS Global Insight in Lexington, Mass.

“I don’t think Toyotas are going to suddenly become undesirable on the used car market,” he says. “It’s just that they have been taken down from this lofty position that they couldn’t possibly live up to forever.”

Jack Fitzgerald, who owns 12 dealerships including two Toyota stores in the Washington, D.C., area, said he would buy every used Toyota he can get because he’s confident they will retain their value.

Fitzgerald said the recall concerns are overblown and should pass quickly once Toyota gets the repair parts to dealers.

“I’m buying every one I can get,” he said. “I can’t wait for the village idiot to dump his Toyota for nothing. I can certainly make money on it.”

Text Only
State, national, world
Featured Ads
AP Video
California's Foie Gras Ban About to Begin 6-Year-Old Going to National Spelling Bee Video Essay: Funky Winkerbean Comic Turns 40 On Thailand Trip, Suu Kyi Visits Migrants Raw Video: Pink Diamond Auctioned for $17.4M Hurricane Andrew Remembered, 20 Years Later Sister Says She Reported Brother in Patz Killing Patz Suspect's Sister: I Went to Police in 1980s Diplomatic Expulsions Follow Fresh Syria Report 15 Dead in Northern Italy's 5.8-magnitude Quake Angry Birds Spreading Their Wings Witness Describes Fla. Face-chewing Attack Man Falls Off Crane, Dies After Police Standoff Russia Condemns Ally Syria Over Massacre of 108 Dairy Farm Uses Chiropractor to Help Cows Unexpected Smog in Pristine National Parks Air Canada Plane Makes Emergency Landing New Ticks Spread Across Southeast, Diseases Rise Bring Your Own Tech Programs Charge Up Students Pope's Butler Vows to Help Vatican Investigation
NDN Video
UN negotiator: Syria has reached the tipping point Tori Bares Baby Bump in Monokini Romney set to clinch GOP presidential nomination Letterman on Family Life Post-Scandal Couple doesn’t let tropical storm ruin their big day Meet the Crew and Good Ship 'Prometheus' Even Fla. Police Shocked by Face-Mauling Attack Pregnant Reese Wears LBD Evans: Serena in shock Volcano covers Colombian cities in ash Los Angeles Bar Bans Bachelorettes Hamster Plays Dead Beyonce Shows Off 60 Pound Weight Loss at Concert Drunk Women Breaking Into Houses: A New Trend? LeAnn Rimes Rocks Short Shorts Raw Video: Cop Shoots Man Eating Another's Face Gordon Ramsay Carried Off Field Man Dies Getting Lap Dance Kim Kardashian Claims Items Stolen from Her Luggage Bear cools off in Calif. family's pool
Seasonal Content